Value for clients
PaySmart sets the Benchmark for a transaction fee value package. The fees are part of an overall value equation, and are at no cost to you.*
We provide you with a full suite of services:
- Free online account access 24/7
- Free reports emailed to your desk
- Free Customer Service Centre
- Free support from IT experts
- Totally secure, PCI Compliant
- Secured regular cash flow
- Structured to be no cost to your business +*
- No additional charges or hidden fees*
- Dedicated Business Development Manager
* This benchmark is established by PaySmart, as what PaySmart considers to be the most appropriate benchmark for the direct debit billing industry+. This is not an approved industry benchmark or industry standard for the direct debit billing services industry.
+ ‘No additional or hidden fees’ refers to fees charged over and above: normal ‘administration’ or ‘transaction’ fees; normal one-off account set up fees and other fees agreed in advance with our clients. This does not include extraordinary charges incurred by PaySmart (including legal costs) for actions or non-actions of clients or their customers outside normal operational arrangement as agreed in the PaySmart Direct Debit Services Agreement and the PaySmart Direct Debit Authority.
+‘No cost to your business’ and ‘no cost to you’ only apply if our clients choose to pass on transaction fees and set up fees to their customers as part of their contractual agreement with them.