No-cost benefits

Online account access 24/7 so you can see your account details at all times to stay informed and on top of your business situation.
Reports emailed direct to your desk, so that you’re informed with minimum delay and zero inconvenience.
Collection of fees on the due date and deposited into your account quickly and securely after debiting.
On-going variations to your customers’ files…cancellations, suspensions and refunds… via WebExpress online, email, fax or regular mail… FREE.
We collect approximately 98% of all debits by the due date, and we follow up dishonoured payments on your behalf.
Customer Service Centre (staffed with PaySmart professionals, and not out-sourced or off-shore) which provides answers for both you and your customers. This means you are saved from attending to volumes of customers’ issues because the Service Centre takes care of it all for you.
Access to our in-house IT staff, via telephone or online, for support when you need it.
A dedicated Business Development Manager appointed as your personal contact. A regionally based representative, with local knowledge and industry experience… the person that introduces you to the service continues to work with you.
Point of sale material to promote the benefits of direct debiting to your customers.
Smaller regular payments, making your service more affordable for your customers.

The convenience of regular on-going payments, which are automatically deducted.
The convenience of deductions made monthly, fortnightly or on any given day.
It’s simple to start. Once they complete the Debit Authority Form it is ‘set and forget’. They don’t have to phone, login or anything else.
They don’t have to remember to write out a cheque every month or get stressed out when they forget.
They pay a minimal fee for the convenience you provide for them and the time they save.
They have peace of mind knowing that their details are secure and treated in strict confidence.